The enquiry came in at 9pm. By the time we replied at 10am, they had bought elsewhere.
Lost overnight
Automate the busywork · Customer answers
An assistant that answers every customer, at any hour, in their language.
We build assistants trained on your own documents, prices, and policies, so the answers match your business and not the internet. When a conversation needs a person, it hands over to your team with the full history attached.
Interactive illustration · sample data
Oge · Support assistantTrained on your content
Ask about hours, prices, or your order…
Embedded on your website · answers in seconds
Speaks todayEnglishPidginYorubaHausaIgboFrench
The silent inbox
Every unanswered message is a customer deciding you were too slow.
My team answers the same ten questions all day. It is all they have time for.
The repetition tax
Leads come in from the website, Instagram, and WhatsApp, and honestly, some just go cold in the pile.
The scattered inbox
Your customers are not asking hard questions. They are asking the same questions, at hours you cannot staff. That is exactly the job an assistant is built for.
What we build
The assistants we build.
Website, WhatsApp, and Messenger chatbots
Customers get answers where they already are, in the channel they already use.
Internal assistants for your staff
New hires and busy teams get instant answers from your own policies and manuals instead of interrupting a colleague.
Lead qualification bots
Every enquiry gets answered, sorted, and scored, so your salespeople call the right person first.
Voice assistants for phone lines and call centres
Callers get help immediately instead of holding, and your agents get the complicated cases.
Multilingual support
English, Pidgin, Yoruba, Hausa, Igbo, and French, following the customer's language rather than forcing yours.
How it stays honest
Why the answers stay accurate.
The assistant reads from your own content only. It does not improvise from the internet, and the moment a conversation needs a person, it escalates with the full transcript attached.
Your content only
Policies, catalogue, FAQs, and prices. Not the open internet.
Knows the context
It connects to your CRM and helpdesk, so it answers with the full picture.
Reads the mood
It notices when someone is upset and moves them up the queue.
Hands to a human
When it must, it escalates with the full transcript, so nobody repeats themselves.
And you get a dashboard showing what it handled, what it could not, and where your content has gaps worth filling.
How we work
A working assistant in four to eight weeks.
01
Stage 01
We gather your content
We collect your policies, prices, and FAQs, then train the assistant on them so every answer comes from your business.
02
Stage 02
We test it hard
We put it up against real questions from your actual customers before anyone else meets it, and fix what it gets wrong.
03
Stage 03
It launches in stages
We start where the volume is highest, so you see value first and the rollout stays under control.
04
Stage 04
We tune it monthly
We review the questions it struggled with and sharpen it every month, so it keeps getting better.
Replies arrive in seconds, and the nights stop costing you sales. The repetitive tickets stop reaching your team, so the complicated ones finally get proper attention.
See the full approach →Industries
Where assistants pay off fastest.
Assistants earn their keep quickest where the same questions arrive around the clock, in volume.
Retail & E-Commerce →
Storefronts, inventory, and online sales that keep up with demand.
Financial Services & Fintech →
Secure banking, payments, and onboarding built to scale.
Healthcare & Clinics →
Records, scheduling, and patient care handled with care.
Hospitality & Short-Lets →
Reservations, guests, and revenue handled across properties.
Real Estate →
Listings, viewings, and tenant management in one portal.
Education & EdTech →
Enrolment, learning, and fees managed for schools and platforms.
Questions
Fair questions about chatbots.
Will it make things up? +
It answers only from your own content, and when it does not know, it says so and offers a person. That is a design rule, not a hope.
Can customers still reach a human? +
Always, and quickly. The assistant hands over with the full conversation attached, so nobody starts again from the beginning. A bot that traps people is bad business, and we do not build those.
What should a bot never handle alone? +
Anything where the stakes are personal or sensitive: medical decisions, serious complaints, money disputes. The assistant recognises these and routes them straight to your team. That is the honest limit of the tool.
Does it really work on WhatsApp? +
Yes, through the official WhatsApp Business API. For most Nigerian businesses, WhatsApp is where the assistant earns its keep fastest.
How long until it pays for itself? +
Count the hours your team spends on repeated questions each week, and the enquiries lost outside business hours. For most businesses that calculation answers itself within a few months. We will do it with you on the first call.
Your customers are already asking. Give them an answer that sounds like you.
Tell us where the questions pile up. We will reply within one business day with a short call and a clear plan to put an assistant on it.
Build my assistant →